Uber rider customer service number2/16/2024 recommends that you contact them in-app. How to Contact Uber Support in the Mobile App? If the email you receive does not show a no-reply email address, you can respond with further questions for Uber support to get back to you. However, if you contact Uber customer service via phone or in-app, a customer service representative may contact you through email. …Live chat rolls you over to Ask a lawyer so apparently there is no live chat… For example, this Uber review #2741828 says: Multiple reviews reiterate that no Uber live chat is provided. There is no Uber live chat option for both riders and drivers. The customer received an Uber email, but it did not address the issue they were reaching out about. They promised to send an email in response to the issue. However, one did go through, and even though they could contact Uber customer service, the representative was not helpful. After searching through the app and the web, they managed to find a couple of the Uber customer service numbers, which did not go through. In the instances when they do, customers are taken around without being provided with solutions to their issues.įor instance, in review #2954514, a rider says they spent over two hours trying to figure out how to call Uber. While some websites list phone numbers, these Uber customer service numbers do not go through. Multiple reviews on PissedConsumer indicate that consumers search online for Uber customer service numbers. However, notes that if the safety incident requires police or medical attention, call 911. There is an Uber phone number provided on their website in case of a safety incident: 1-800-285-561-72.
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